Cascading Bowls Garden Water Feature Fountain 4-Tier Fountain LED Fountain

Generally, shipments are in transit in 3-7 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).

Free Shipping On Orders to most cities within the UK.

* There is an additional delivery surcharge for the following areas:

Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man, and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).

Please kindly contact us before ordering from these areas or we will send you a message about the surcharge after your order.

30-day Free Return Policy & Exchange Policy

Dear Valued Customers,

Recently, we observed a rise in comments on our Facebook shed advertisements where customers expressed grievances regarding deceptive purchases for about £50. Many have voiced their anger and directly accused us. This phenomenon has surged in the past month and curiously is limited to our shed advertisements on Facebook, absent in comments for our other products. And it is becoming to influence our business, therefore, we would like to share the results of our investigation as well as help our customers to avoid being scammed.

1.Why are all fraudulent orders priced around £50?

Scammers exploit the allure of getting high-value furniture (worth £150-£300) at this price. By keeping the order prices modest, they effectively bait and deceive customers.

2.Why do customers always receive cheap mistaken shipment?

In the early stages of the scam, customers might receive a low-value package. That’s because scammers leverage the 'erroneous shipment' excuse to prolong resolution, aiming to sidestep potential payment disputes on platforms like PayPal or Stripe.

3.How to steer clear of scams?

• Identify them. Such scams often share two characteristics: they involve modest amounts, making them enticing and affordable for majority, and the products aren’t UK-based. Realizing the scam, like receiving an incorrect item, often comes well after the order's completion.
• Respect the value of products and their legitimate pricing. If a product's selling price is substantially lower than its average market price, it's likely a scam.
• If scammed, contact PayPal or your bank immediately to raise a dispute or request a refund—it's the most effective way to recover your money. 
• If scammers see a surge in victims, they'd heavily promote their ads, swiftly withdraw funds from their accounts and close down their store. It is imperative for us to inform our esteemed customers about such tactics to enhance their vigilance. We earnestly hope that this advisory serves not only to shield you from potential fraud but also to protect our establishment's reputable standing.

4.Why Choose Us:

We have local stocks and experienced personnel, ensuring a week's delivery time. Sending an incorrect item is virtually out of the question for us. As a recognized member of the Furniture Store Alliance, our credibility stands verified.

Thank you for your continued trust. Stay alert, and shop safely.

Warm Regards,

SunriseShed UK